Personal data policy

Here you can read the AVN Group Personal Data Policy.

Data Controller Contact Information:
AVN Gruppen A/S
Dalager 1
DK-2605 Brøndby

VAT. No.: DK 0 90 72 16
kontakt@avn.dk
Tel. +45 70 20 04 11

We use this type of data about the customer

We use the personal data that the customer gives us so that we can solve the agreed task.
This is the customer's contact information, including telephone number and e-mail address.

We only process necessary personal data

We collect, process and store only the personal data that is necessary in relation to solving the agreed tasks.
It may be determined by law what type of data is required to be collected and stored for our business operations. This applies, for example, to the Accounting Act.

We delete personal data when they are no longer needed

We delete personal data when they are no longer needed in relation to the purpose that was the reason for the collection. It will basically be after the end of the customer relationship. However, we always store customer data for use in accounting material for at least 5 years due to the rules in the Accounting Act.

Disclosure and transfer of personal data

We pass on and leave personal data to partners and other actors if necessary to fulfill the agreement that we have entered into with the customer.
We sometimes choose to use data processors, including software, web hosting, backup, security and storage providers. When data processors are used, it is only for specific purposes, and it is still our responsibility that the customer's information is processed in accordance with applicable law and this personal data policy.
We do not pass on personal data for purposes that do not follow from the agreement - eg pass on to others for use in their marketing - unless we have agreed it with the customer in connection with the collection or obtain consent from the customer after informing him or her of what the customer's data will be used for. The customer may at any time ask us to stop the transfer of personal information, regardless of whether it has been agreed or the customer has otherwise consented to it.
However, we do not obtain the customer's consent if we are legally obliged to pass on personal data, eg as part of a statutory report to an authority.

The customer has the right to access his personal data

The customer has at any time the right to be informed what data we process about him or her, where they come from and what we use them for. The customer can also be informed how long we store personal data and who receives data about the customer.
However, access may be restricted for the sake of other persons' privacy protection, to trade secrets and intellectual property rights. The customer can make use of rights by contacting us.

The customer has the right to have inaccurate personal data corrected or deleted

If the customer believes that the personal data we process about the customer is inaccurate or incorrect, the customer can of course contact us and have them corrected.
In some cases, we will have an obligation to delete personal data. This applies, for example, if the customer withdraws his consent. If the customer believes that data is no longer necessary in relation to the purpose for which we collected it, the customer may request that it be deleted. The customer can also contact us if the customer believes that personal data is being processed in violation of the law or other legal obligations.

The customer has the right to object to our processing of personal data

The customer has the right to object to our processing of personal data. The customer may also object to our disclosure of data for marketing purposes. If the customer's objection is justified, we will stop processing and delete the customer's data, unless we are required by law to store them.

If the customer wishes to exercise his right to data portability, the customer will receive personal data from us in a commonly used format
The customer has the right to receive the personal data that the customer has made available to us and those that we have obtained about the customer from other actors on the basis of the customer's consent.

General information about the customer's use of his rights

If the customer wishes to access data, have it corrected or deleted, or to object to our data processing, we investigate whether this is possible and give the customer a response to his inquiry as soon as possible and no later than one month after we have received the inquiry.

Right to complain to the Danish Data Protection Agency

The customer has the right to complain to the Danish Data Protection Agency if the customer believes that the Company's processing of personal data does not live up to the requirements of the legislation.